Try them at home
for 180 days.

Possibly, and it is worth checking. If you hold a Pensioner Concession Card or a DVA card, ask about the Australian Government Hearing Services Program first: you may be eligible for subsidised hearing aids through a clinic. Some large chains also sell fitted pairs for a similar price to ours, if you live near one and do not mind the appointments.

What you get here: delivered to your door, set to your hearing at home in minutes, 180 days to change your mind, and a brand-new set if one faults inside 4 years.

A sixteen-channel digital sound processor with AI-assisted processing, engineered in the United States. The hardware carries FCC, CE, UKCA and RoHS conformity marks. It is not locked to a clinic: you set it to your hearing in the app, and change it yourself whenever you like.

Yes. You have 180 days, counted from the day they arrive, and any reason counts, including a change of mind. Call or email, we send a prepaid return label, and the full amount goes back to the way you paid within 5 business days of the set reaching us. There is no restocking fee.

One piece of advice rather than a rule: give them a fair go first. Ears usually take a couple of weeks to adjust to hearing detail again.

A real hearing aid. An amplifier makes everything louder, the noise included. The Clarity S3 splits sound into sixteen channels and is set to your own hearing in the app, so it lifts the frequencies you have lost.

You do not have to guess. Wear them at dinner and in front of the TV for a few weeks and see what changes. If you notice no difference, send them back inside 180 days for a full refund.

Fair question. Clarion is an Australian business, ABN 24 669 389 835, run from North Wollongong, NSW. Your set ships from stock held here, not from overseas. You can call 0485 028 699 before you buy, and the refund policy and the full manual are on this site to read first.

We do. Phone and email support is included after you buy: 0485 028 699. If one faults inside 4 years, you get a brand-new complete set with the freight paid both ways. No repair queue, and no appointment.

Usually a couple of weeks. Sounds you have gone without can seem sharp at first. Wear them a little longer each day and it settles. That is why the trial is 180 days, not 30.

You don't need one to start. Take the hearing check in the app, it tunes the aids to what it finds, and it keeps adapting from there. If you do have an audiologist's report, upload it and it tunes straight to your measured loss.

It's intended for adults with perceived mild to moderate hearing difficulty. Sixteen channels tuned in the app means it lifts the specific frequencies you've lost rather than making everything louder. If you have sudden loss, pain, discharge, or loss in only one ear, see a doctor first — that needs looking at, not a device.

Yes. They arrive on a working setting, and the volume and the five listening settings are on two buttons you can feel on the aids themselves. The app is only needed for the hearing check, and a family member can do that part for you in one sitting. They recharge in their case, so there are no tiny batteries to change.

Multi-channel digital processing and app tuning, sold direct instead of through a clinic — so you're not paying for fitting appointments and retail margin. The saving is in the distribution, not in cutting the hardware down.

You change the wax guard yourself — old one out, new one in, under a minute. Eight are in the box and one lasts about six months. When you run out, email us and we post more. No appointment.

About 14 hours of hearing on a single charge, and roughly 84 hours in total once you count the recharges the case carries. A full waking day, and about a week of ordinary use between wall sockets.

They sit behind the ear with a thin clear tube into the canal — very little to see from the front or side. The champagne gold finish is deliberately low-sheen so it doesn't catch the light.

The hardware carries FCC, CE, UKCA and RoHS conformity marks — those are the independent marks it holds. We don't claim a TGA approval or an ARTG entry. The Therapeutic Goods Administration is Australia's authority for therapeutic goods and the Australian Register of Therapeutic Goods is public, so you can check the status of any product yourself.

Australia, yes — order before 2pm AEST and it leaves North Wollongong the same day on Express Post, and most addresses see it in 2–4 business days — that window is our delivery guarantee. Shipping is included and there is nothing further to pay.

New Zealand we can send, but customs charges GST and an import fee on arrival and those are billed to you, not to us. Email us before you order and we will walk you through it.

Champagne gold — a soft, low-sheen tone chosen to sit quietly against skin and hair rather than catch the light. That is the colour we supply.